COMM001 - Communication A

Communication

Partially Live

Lifecycle Stage

CS Manager

Owner

Details
ID
Name
Description
Business Area
Product
Type
Risk Level
Purpose & Outcomes
Purpose
Content Summary
Customer Action Required
Consequence Of Inaction
Active/Passive
Touchpoints
Name Channels Lifecycle Stage Language Alt. Format
An example of a live Touchpoint Direct Mail

Live

 en-GB Large Print
An initial Draft Email

Initial Draft

 en-GB Large Print
Touchpoint with Draft Direct Mail

Live (Draft Exists)

 en-GB Large Print
Personnel
Owner
Point of Contact for Issues